Privacy Policy

Privacy Statement

We (“Management of Banksia Cottage”, being the property owners) recognise the importance of protecting the privacy of our guests and website visitors. We are committed to handling your personal information responsibly and in accordance with applicable Australian privacy standards.

Collection of Personal Information

We collect personal information that you voluntarily provide when you submit an enquiry or booking request through our website or communicate with us directly.

What Information We Collect

The information we collect may include:

• Your name
• Email address
• Phone number
• Postcode

How We Use Your Information

We use your personal information to:

• Respond to your enquiry
• Process and manage your booking
• Communicate with you regarding your stay
• Provide and improve our services

Disclosure of Personal Information

We do not sell or rent your personal information.

Your information may be shared with trusted third-party service providers where necessary to operate our business (for example, payment processors or booking systems), and only to the extent required.

We may also disclose your information if required by law or to protect our rights or property.

Cookies

Our website may use cookies or similar technologies to enhance your browsing experience and help us understand how our site is used. You can modify your browser settings to refuse cookies if you prefer.

Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us using the details below.

Links to Other Websites

Our website may contain links to external websites. These are provided for your convenience only. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Phone: 0420 530 619

Email: stay@banksiacottage.com